Global Tranz - Great Freight Company
Globaltranz has always been more than fair with me. Any time I received a rebill it was my own fault for not using the proper freight class, checking the weight or verifying if it was a residence or a business. I would suggest this company to anyone.
They quote something very low to earn your business and then they bill you twice for the service. Very unprofessional agents and bunch of liars with ZERO customer service. I currently have a case open against them with BBB and fixing to take them to court if issue is...Read more
I didn't like
- Horrible company
Quoted us a price and charged us more than quoted. Told us it was billed at a different class. Class of quote was absolutely correct and documented. Customer service was horrible and time consuming to resolve. We ship this item all over the country for years at correct...Read more
I didn't like
Don't even know where to start. Load was supposed to deliver on a Friday because it was needed Friday night for an event. Globaltranz charged extra for "guaranteed" delivery even though three day in transit is standard and there shouldn't have been a problem. When we...Read more
Globaltranz is a pricing platform at best. There is no service, there is no guarantee of the quoted price, there is no communication, there is no support when things go wrong (and they do go wrong with Globaltranz). They are an absolute disgusting company to work with....Read more
Don Mowry is also a Liar and Thief, does not honor the rates quoted, then wants to blame you for his lack of communication. A little customer service goes a long way. Don wants to sit back and collect commissions with no participation to his service what so ever! The...Read more
I have very similar problem with the others. They do not stick with their quote and they lie about dimensions and weight. Thanks god I changed my credit card info so they weren't able to charge me. I am still fighting with them and I will until I get clear answers....Read more
GlobalTranz routinely issues written quotes and later bills for undisclosed items or "makes up" charges after the fact. We were once billed for pallets being more than 60" high (after the fact), and for a change in carrier, which was never disclosed or agreed, and...Read more
Worst customer service !!! Google this company first and see the horror stories of all the customers they have ripped off, DO NOT use this company for your shipping, I got a quote for $300 to ship some freight , A few weeks later they charged my card $677 on top of the...Read more
Terrible customer service. We tried to switch to Global Tranz from AAA cooper We ship LTL a few times a week. We are still fighting invoices given to us that are not ours, invoices where quote was $900 and invoice is$3500. After forwarding their quote back to them 18...Read more
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