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Global Tranz in Prescott Valley, Arizona - Service quality

I would like to begin by stating I understand under certain circumstances , some people may have to work from home, however , it is extremely unprofessional and annoying when you are trying to speak to someone and there is a crying child in the background. This was the case with Jason , who refused to provide his last name, who had a nasty attitude with me because i could not hear him over a crying child in the background. Very unprofessional . Horrible service.
#1433296
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Global Tranz in Scottsdale, Arizona - LIARS THIEVES

The MOST LYING brokerage company in USA,especialy Evelin Rodriguez Villarreal.
1.0
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I didn't like
  • Liars and thieves
#1415761
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Global Tranz - Troy Smithson in Salt Lake office screwed me

Troy double-booked a load. My driver was there first and was loaded. Driver was unloaded and freight put on the second carrier's truck. No dry run or truck ordered, not used. He made it out to be my fault, as if I magically obtained all this info by myself. I will bad mouth him every chance I get for as long as I can. {{Redacted}}
#1341222
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VERY DISSATISFIED WITH THEIR CUSTOMER SERVICE. JUST LIKE A PREVIOUS REVIEWER HAD STATED, THEY GIVE YOU A RIDICULOUSLY LOW PRICE AND END UP CHARGING YOU MORE IN THE END!! SCAMMERS!!!!!!!!!! I EMAILED THE COO AND EVEN SHE WASN'T WILLING TO DO A THING FOR ME OR MY CLIENT...
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1.0
I didn't like
  • Worst customer service
  • Horrible company
  • Customer service
#1330420
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Terrible sequence of events.. my client is waiting on day 16 of his delivery why I was told it would be there in 5-9 days. Those people Shanelle, Molly, Joy (I can go on but won't) are the absolute worst people to walk the earth. To tell someone they will have their...
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1.0
#1325075
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WORST EXPERIENCE EVER!!!!!!! DO NOT USE THEM! THEY ARE A BUNCH OF KIDS RUNNING THE OFFICE AND NO ONE GIVES A DAMN ABOUT WHEN PEOPLE WILL RECEIVE THEIR DELIVERIES. I THINK THEY JUST GO IN TO GET A CHECK AND GO HOME. NO COMPASSION OR SERVICE. MY CLIENT IS STILL WAITING...
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1.0
I didn't like
  • Service
  • No customer service
  • Horrible company
#1318722
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Global Tranz in Prescott Valley, Arizona - Overcharged

I tried this company out for the first time this year. I got a quote from a fast talking scam artist by the name of Izzy Tommy. He basically told me everything I wanted to hear and then when the final bill came in I was overcharged by a few hundred. I tried to speak to Mr. Tommy about it and basically got cursed out and hung up on. Be very careful when dealing with this company and get everything in writing, especially if dealing with Izzy Tommy.
1.0
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#1231992
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Global Tranz - Great Freight Company

Globaltranz has always been more than fair with me. Any time I received a rebill it was my own fault for not using the proper freight class, checking the weight or verifying if it was a residence or a business. I would suggest this company to anyone.
5.0
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#1189759
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They quote something very low to earn your business and then they bill you twice for the service. Very unprofessional agents and bunch of liars with ZERO customer service. I currently have a case open against them with BBB and fixing to take them to court if issue is...
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1.0
I didn't like
  • Horrible company
#1159651
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Quoted us a price and charged us more than quoted. Told us it was billed at a different class. Class of quote was absolutely correct and documented. Customer service was horrible and time consuming to resolve. We ship this item all over the country for years at correct...
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1.0
I didn't like
  • Awful
#1120602
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