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Terrible customer service. We tried to switch to Global Tranz from AAA cooper We ship LTL a few times a week. We are still fighting invoices given to us that are not ours, invoices where quote was $900 and invoice is$3500. After forwarding their quote back to them 18...
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Anonymous
Anonymous

Hello,My name is David. I can take a look into this for you and possibly assist you, can you please email me? davidsu@globaltranz.com. I do understand the frustration that you...

2.0
#792862
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Resolved

Chris Tucker--- The worst agent who could represent GLOBALTRANZ. We have a good relationship with GLOBALTRANZ and agents like Chris Tucker play with the companies name, lies about the shippers lieas about the carrier!Gave us load and please notice after I called on him...
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1.8
#791445
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Roadrunner Transportation suxx which is evident but when they do not deliver on time, Globaltranz will refuse to help when a shipment does not arrive on time. Claiming they are a 3rd party and have no control over . My suggestion is to not ship via globaltranz. Out of...
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Anonymous
Anonymous

First, I do not work for Globaltranz but I have worked in the LTL world for quite some time. The transit times are estimated times only. Unless you pay a hefty fee for a guara...

Anonymous
Anonymous

I hope that I could potentially change your mind. I have been on your side using the big 3pl providers and am very aware of the re-bill process and why it happens. Typically...

1.0
I didn't like
  • No customer service
  • Bad carriers
  • Jonathan dixon
#749503
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Worst shipment service I have EVER had shipping LTL. Crate was supposed to be delivered Tuesday, September 8. I checked 5 times to make sure the holiday on Monday was not going to be a problem with Tuesday delivery. Was assured by Daniel Clackler and Lauren Ryan that...
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1.0
I liked
  • Lauren ryan
#697251
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Like other said, they gave u a lower quote but u didn't have any protection even you didn't make mistake. We've people in the warehouse and their carrier, Roadrunner (don't work with them either) said we didn't have so they said we need to pay additional $100 for...
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#677307
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Every day we get phone calls from them trying to get on our approved freight company list. A call here and there is ok, we get several calls a day about this but not every single day from the same company. We actually ended up speaking with a sales rep who was helpful...
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I didn't like
  • Sales and business practices
  • Sales practices
#632929
Reply to reviews
GTZ is a mess. They are firing people left and right. I was on the phone with a sales rep and I could hear someone cussing at the phone reps to move freight. I asked the sales rep what that was about and he said "its because we have not been hitting our goals". He went...
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Anonymous
Kn

Globel Trans is not good for carriers payment, I did load for them 2 months ago, still no payment, searching excuse to not pay,,,I am fed up with them , trying to find out the...

1.0
I didn't like
  • Sales and business practices
#586156
Reply to reviews
We employed GlobalTranz for an 4day expedited shipment and it will be delivered in 10 working days. We understand weather and holiday schedules, but the main problem is they never told us. We arrived to worked Monday the day before the expected delivery and had to...
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1.6
I didn't like
  • Sales and business practices
#575807
Reply to reviews
Gave the original salesman a comparative quote as to what it would costs me to ship two units of AC to my address. The quote was reasonable with almost no savings against what it would have cost me if the dealer were to ship to my business address which is also a...
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Anonymous
Anonymous

did globaltranz provide you a copy of the carriers additional charges or was it on their letter head

1.0
I didn't like
  • Sales and business practices
#565403
Reply to reviews
had two golf carts shipped from valdosta, ga for the sum of 1235.00 carts got here a week late, both completely damaged, cost me another 2400.00 to repair them. company denied claims on both saying not responsible. what a rip off company. I would not ship with this...
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OurFreightGuy
OurFreightGuy

This makes me sad reading how you not only had a damage but also taking a financial hit plus an unhappy customer. The most difficult part of my existence as a broker is having...

Anonymous
Anonymous

I am going to have to agree with the few teeny boppers, as LA Anonymous called them - I work for a competitor of globaltranz, I can assure you, they are only a 3pl as are we, ...

#554062
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