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Quoted us a price and charged us more than quoted. Told us it was billed at a different class. Class of quote was absolutely correct and documented. Customer service was horrible and time consuming to resolve. We ship this item all over the country for years at correct...
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1.0
I didn't like
  • Awful
#1120602
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Don't even know where to start. Load was supposed to deliver on a Friday because it was needed Friday night for an event. Globaltranz charged extra for "guaranteed" delivery even though three day in transit is standard and there shouldn't have been a problem. When we...
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Anonymous
Author

Typical Globaltranz. They are known for this type of stuff.

1.0
#1067223
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Globaltranz is a pricing platform at best. There is no service, there is no guarantee of the quoted price, there is no communication, there is no support when things go wrong (and they do go wrong with Globaltranz). They are an absolute disgusting company to work with....
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Anonymous
Anonymous

I worked for them for several years and I can tell you that all your complaints are valid. Not only are they are horrible company to deal with, but have a slew of internal pro...

1.3
I didn't like
  • Service
  • Pricing
  • Business practice
#1043441
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Don Mowry is also a Liar and Thief, does not honor the rates quoted, then wants to blame you for his lack of communication. A little customer service goes a long way. Don wants to sit back and collect commissions with no participation to his service what so ever! The...
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Anonymous
Anonymous

Oh we have had the same run in with good old Don. There is no corporate support either so I highly discourage people from using Globaltranz. I can't understand how this com...

#1004959
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I have very similar problem with the others. They do not stick with their quote and they lie about dimensions and weight. Thanks god I changed my credit card info so they weren't able to charge me. I am still fighting with them and I will until I get clear answers....
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1.0
I didn't like
  • Hate it hateeeeeeee
#980820
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GlobalTranz routinely issues written quotes and later bills for undisclosed items or "makes up" charges after the fact. We were once billed for pallets being more than 60" high (after the fact), and for a change in carrier, which was never disclosed or agreed, and...
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#857570
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Worst customer service !!! Google this company first and see the horror stories of all the customers they have ripped off, DO NOT use this company for your shipping, I got a quote for $300 to ship some freight , A few weeks later they charged my card $677 on top of the...
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#814704
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Terrible customer service. We tried to switch to Global Tranz from AAA cooper We ship LTL a few times a week. We are still fighting invoices given to us that are not ours, invoices where quote was $900 and invoice is$3500. After forwarding their quote back to them 18...
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Anonymous
Anonymous

Hello,My name is David. I can take a look into this for you and possibly assist you, can you please email me? davidsu@globaltranz.com. I do understand the frustration that you...

1.8
#792862
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Resolved

Chris Tucker--- The worst agent who could represent GLOBALTRANZ. We have a good relationship with GLOBALTRANZ and agents like Chris Tucker play with the companies name, lies about the shippers lieas about the carrier!Gave us load and please notice after I called on him...
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2.3
#791445
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Roadrunner Transportation suxx which is evident but when they do not deliver on time, Globaltranz will refuse to help when a shipment does not arrive on time. Claiming they are a 3rd party and have no control over . My suggestion is to not ship via globaltranz. Out of...
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Anonymous
Anonymous

First, I do not work for Globaltranz but I have worked in the LTL world for quite some time. The transit times are estimated times only. Unless you pay a hefty fee for a guara...

Anonymous
Anonymous

I hope that I could potentially change your mind. I have been on your side using the big 3pl providers and am very aware of the re-bill process and why it happens. Typically...

1.0
I didn't like
  • No customer service
  • Bad carriers
  • Jonathan dixon
#749503
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